The new credit card laws have changed and some of those changes make life easier for consumers. Others – not so much.

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Tired of those SPAM emails that offer drugs? I must get 10 – 20 a day offering me Viagra and another 10 selling numerous other drugs. Do you think anyone really falls for these ads? Would you trust someone who was selling drugs (I know – doctors prefer we call it medication) through SPAM email? Seems to me like buying from one of these emails could be a near death experience – you don’t know what they’re really putting in the pills.

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Just when you thought it was safe to go out to your mail box, those auto warranty mailings are back! There was a lot of publicity about those annoying mailers (and phone calls) about a year ago.

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We’ve been receiving complaints from consumers for a couple weeks regarding American Exotic Vacation. The company is calling consumers, offering them a three-day vacation and restaurant vouchers for only $3.95.

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Can you use the fact that you’re a small business as an excuse for not having good customer service? Over the years I’ve read complaints from customers who say they’ve called one small company or another 20-30 times to try to get a matter resolved (some are emailing now), but the company doesn’t call them back.

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